According to the importance of Social Media in Human Resources Marketing and Recruiting, it is also very important in Knowledge Management and Human Resources Development.
Especially wikis do here a good job, because they can be simply used as online-platforms for the exchange of information and documents. Nearly everybody has seen such a wiki during his life – just think about Wikipedia. The basic idea behind wikis is the ability to work collaborative and to produce collaborative collections.
In Human Resources Management wikis could be used to introduce new employees quick and easy into processes and workflows. Moreover, they could be used for internal education by containing special knowledge from special employees. This could also reduce the chance that leaving employees could take their important knowledge with them.
Nowadays, a wiki stands in companies for modern team working.