The learning scorecard, which is a model of strategic education controlling, is based on the classical model of the balanced scorecard and is used to assess the training activities within the company.
As with the balanced scorecard targets and indicators are defined on the four levels
- Financial perspective
- Customer perspective
- Innovation / knowledge perspective
- Process perspective
Here all objectives and indicators of the lower levels support the objectives and indicators of the top level (financial perspective).
Education controlling within the meaning of the learning scorecard thus represents a planning-oriented instrument, with which the advanced training in business (such as a video-based e-learning) will be designed and controlled both target-oriented and results-oriented. It is important that the training within the company is intertwined with the company’s strategy.
The advantage of this learning scorecard - unlike traditional indicators - is that the effect of educational management can be measured and made transparent. With the learning scorecard all activities will be aligned constantly on the efficient and effective implementation of strategic goals.